About Us – The Wigs Cellar
We deliver in metropolitan Melbourne and can arrange courier delivery around Australia.
— Wine, Beer, Spirits & Mixers
— Softdrinks, Juices & Waters
— Chips, Nuts & Ice
After 18 wonderful years on Queen Street, we have now moved online! Please contact us to have all your favourites delivered to your door.
Monday 10:00am – 6:00pm
Tuesday 10:00am – 6:00pm
Wednesday 10:00am – 6:00pm
Thursday 10:00am – 6:00pm
Friday 10:00am – 6:00pm
Closed on Weekends
Packaged Liquor Licence 32054623 Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $19,000). For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $800).
*Strictly postcode 3000, anything outside may incur a delivery, or courier, fee.
*Courier fees and charges apply. Fees may vary on size, weight and delivery region. Australia wide only.
**Conditions apply, enquire in store.
Returns and Refunds Policy
If a product purchased from The Wigs Cellar is faulty, damaged (excluding damage caused by misuse), wrongly described or breaches a consumer guarantee, we will happily refund your money, or exchange for another item.
To make a claim under our faulty returns policy, please contact us online : at firstname.lastname@example.org
If your purchase incurred a delivery fee, then we will also cover the cost of delivery for the return.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Change of mind return
We will happily discuss a refund or an exchange if you have changed your mind on a purchase, provided that the product is:
returned within 30 days after it has been purchased,;
within its use by or best before date,
still in its original packaging (eg. when the product was sold in a carton, the carton is unopened),
not opened or damaged, and in a re-saleable condition.
Drinks that have been chilled then allowed to return to room temperature are often compromised in quality and not re-saleable. When purchasing for an event, please take this into consideration
How to return or exchange?
Please contact us by phone: 03 9531 1308, or email@example.com to discuss the available options. In the event that your product has to be returned to us, please allow 2-4 business days for your refund to be processed after the product has been received by us.